Available payment options are displayed at checkout. Payment methods may differ depending on your location, the currency of the transaction, and the services enabled for the store.

Please complete payments only through the official checkout at vicoare.com.

By placing an order, you confirm that you are authorized to use the payment method selected.

Transactions may be subject to authorization or verification by payment processors and financial institutions. If a payment is declined, please contact your payment provider or select another available method.

Payment information is submitted through the website checkout and relevant payment service providers. Those providers apply their own security procedures and policies to the transactions they process.

We do not ask customers to send complete payment card numbers, security codes, banking passwords, or one-time authentication codes by ordinary customer service email.

Product prices are displayed on our website. The applicable checkout total may include product charges, shipping costs, taxes, and discounts.

Customers should review the final payable amount before submitting an order.

The transaction currency is shown during checkout. Your bank or payment provider may apply exchange rates, international transaction charges, or other fees independently of Vicoare™.

Such third-party charges are determined by the relevant financial institution.

Promotional codes may be subject to eligibility conditions, expiration dates, product restrictions, or usage limits disclosed with the offer.

Applicable discounts are reflected in the checkout total when successfully applied.

A pending transaction does not always mean that payment has been completed. Temporary authorizations may appear in your account before being released by your financial institution.

If you believe you have been charged more than once or do not recognize a charge, contact our support team with the order number, transaction date, and a description of the issue. Do not email full card details.

Following a successful order submission, confirmation details are generally sent to the contact email provided during checkout.

If you have not received a confirmation, please check your spam folder and contact us before placing a duplicate order.

Approved refunds are generally issued through the original payment method, subject to the capabilities of the payment provider and applicable law.

For a payment-related concern, we encourage customers to contact us so we can review the transaction and explain the available options.

Email: service@vicoare.com

Phone: +86 130 0666 1389

Customer Service Hours: 8:00 AM – 10:00 PM Daily